Terms and Conditions

Please read these Terms and Conditions which govern your use of our Website. Note that in using our Website you agree to accept and be bound by these terms in full. By using our Website you confirm that you are at least 18 years old or, if under 18, that you are accessing our Website with the consent of your parent or guardian.


Privacy Policy

Pixalum promises that we will treat your personal information as confidential and it will only be used to process orders, or to inform you of offers and news that may be of interest to you. We will not pass your personal information to any third party for any reason.



If you have any comments, questions or complaints relating to your use of our Website, or to our User Terms, please contact us.


Representation and Specification of goods

Every effort has been made to ensure accuracy of representation. However, sometimes a product may appear slightly larger or smaller than actual size due to screen defaults and photographic techniques. The limitations of colour display on your screen may change slightly the exact colour of the item being viewed. Your attention is drawn to the product description which accompanies each item.


Terms of payment

We accept payment via PayPal. For credit card purchases your account will be charged for the products selected with the prices displayed at the moment of your order acceptance. Products will only be despatched to you when payment is confirmed as valid and made in full. All quoted prices are in (£) Sterling and exclude delivery charges which are confirmed at Checkout.


Delivery and Postage

Pixulum products are made to order and in normal circumstances items are dispatched within 7 working days. If this is not possible, due to a high volume of orders, we will advise you accordingly. An e-mail confirming despatch will be sent to you.

All items are posted by Royal Mail Special Delivery or Royal Mail Signed-For, both of which require a signature as proof of receipt.

Pixalum shall be under no liability for any delay in delivery or non-delivery due to circumstances beyond our control.

If a parcel is found to be damaged in such a way that the Pixalum packaging itself is damaged then we will replace the packing free of charge.

It is your responsibility to provide us with an accurate and complete delivery address.

Failure to do this may result in your order being undelivered or delivered to the wrong address for which we accept no responsibility. If a genuine mistake has been made in the address, please contact us, by e-mail, within 24 hours of placing your order.

Postage and packaging within the UK will vary in price according to the weight of a parcel.

International postage will be charged at a higher rate. Please contact us for details.



At no cost to the customer Pixalum will replace or correct items damaged in transit provided we receive an e-mail informing us of the damage and the item is returned to Pixalum within 7 days of the package being signed-for.

If you need to cancel an order please email us within 24 hours of placing your order. Make sure to include your name, the order number, and date of your order.

If your order has already been dispatched you can return the item to us unworn and in its original packing for a full refund within 7 days of receiving the parcel. On returned items we do not issue refunds for postage and packaging.

If you change your mind about an order in favour of an exchange item, the charge for postage and packing for the exchanged item will be required before it is posted to you.

We may refuse a transaction for any reason or refuse service to anyone at any time at our sole discretion.


Misprints and Errors, Product Availability and Prices

Pixalum endeavours to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. Pixalum cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. Pixalum does not warrant that the content of the Website including, without limitation, product descriptions or photographs, is accurate or complete. Pixalum reserves the right to:

change at any time the products and services advertised or made available for sale on the Website, change the prices, charges and specifications of such products and services, change any promotional offers and any other Website content without notice or liability, reject, correct, cancel or terminate any order, including accepted orders, for any reason,



Pixalum warrants that any products supplied will correspond with any applicable specification at the time of delivery and will be free from defects in material and workmanship for a period of twelve months from delivery. This warranty is given subject to the following condition:

Pixalum shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, or alteration or repair of products.

Where we have replaced defective products or products failing to meet specification, or refunded to you the price of such products (or the proportionate part of the price) Pixalum shall have no further liability.

We will not accept liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use the Website including, without limitation, reliance on any information or service obtained from the Website or which results from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance whether or not limited to Act of God, communications failure, theft or destruction, save that liability for death or personal injury arising from the negligence of Pixalum is not limited or excluded.

Subject as expressly provided in these Terms and Conditions, and except where products are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977) all warranties, conditions or other items implied by statute or common law are excluded to the fullest extent permitted by law in respect of any products supplied by Pixalum.


Licence to use Website

Pixalum owns the intellectual property rights, and the material, shown on our Website and these rights are reserved.

You may view, download for caching purposes only, and print pages from our Website for your personal use, subject to the restrictions given below. You must not:
•     Republish material from our Website, including republication on another website
•     Sell, rent or sub-licence material from our Website,
•     Show any material from our Website in public,
•     Reproduce, duplicate, copy or otherwise exploit material on our Website for commercial purposes,
•     Edit or otherwise modify any material on our Website except for content specifically and expressly made available for redistribution.


Unacceptable uses

You must not use our Website in any way that causes, or may cause, damage or impairment of its availability or accessibility; or in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our Website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root kit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our Website.


Other Sites and Resources

For your convenience or interest the Website may include links or references to other internet sites

or resources. These sites are operated independently of Pixalum and we have no responsibility or liability for or control over their business, goods, services, or content. Pixalum does not sponsor or endorse them. Your use of, and dealings with them, is at your own risk and you will not make any claim against Pixalum arising from, or related to, your contact with them.